Most medium size businesess will have hundreds of unique business processes and large organisations usually have thousands. Where to start and how to categorise them? This can't and shouldn't be done by a consultancy, nobody knows your business processes better than the individuals who use them every day. That's why we advocate a teach-and-guide approach, rather than a doing approach as many of the other consultancies will offer.

We will teach your subject matter experts how to view their processes through the lens of robotic process automation, furthermore, we provide a framework to capture automation opportunities in a standardised form which will enable an effective opportunity assessment as described in our audit service category. The automation process discovery uses a double-loop learning methodology which means that we continuously guide your subject matter experts until they become adept in spotting automation opportunties.

Understanding the potential and the limitations of robotic process automation as well as realistic cost-benefit estimations are key to successful and continued business engagement. Our unbiased advice will enable you to make informed decisions, our profound and data-backed analysis will provide you with the evidence and confidence needed to build a strong and reliable alliance with business, technology and external partners.

Our deep knowledge of business processes and technology capabilities provide you with the perfect combination of independent advice. Speaking business and tech language combined with an unique ability to communicate complex facts in a highly visual and simplified form postitions us in the center of automation initiatives from where we can best facilitate progress and value creation.

Fundamental process improvement concepts also apply to robotic process automation, but staying abreast with latest trends and developments in a rapidly evolving technology is key to providing you with the best advice. There is no such thing as industry best-practice in emerging and disruptive technologies, that's why we believe it is so important to foster a vivid knowledge exchange with other players in the market and to engage with universities and researchers to make sure we can always advise you on where the market will be heading so you can stay ahead of the competition.

Robotic Process Automation is essentially a sub-category of process improvement and this cannot be understated. Because if you have poorly designed business process, the application of RPA will not fix your problem, instead your 'bot' will just perform the bad process more efficiently which may yield some short-term benefits, but will not result in an effective business process. Ultimately, business processes exist to serve your customers and that's where your RPA journey should start. Analyse your customer journeys and associated customer experiences to identify business process that would deliver unproportional customer benefits if they were automated and operated in a controled environment.

Incepto's RPA practice is here to provide you with the guidance and insight needed to develop and execute a robotic and automation strategy that keeps the customer at the heart and will give you an edge over your competitors. Our independent and unbiased advice will equip your leadership team with the information required to make the right judgment and business decision. We believe that our teach-and-guide approach to process discovery is the most sustainable way to implement change, naturally stakeholders are more engaged when they are part of the solution and not just a solution-user. Lastly, our RPA audit answers the most fundamental questions every business decision maker should ask, is the automation opportunity at hand feasible, viable and desireable.

 

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What does the organisation of corporate events have to do with Robotic Process Automation? Well, as you correctly guessed, not much. Robotic Process Automation, Artificial Intelligence and Process Improvement are clearly our core competencies, however, over the past years we have developed a passion for extraordinary events.

Whether we organise your customised team building event, a corporate hackathon or innovation day, your workshop or a major customer-focused keynote or your annual staff event, all our event services have one element in common, an eye for detail to deliver outcomes for our customers.

 

 

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