This morning I had the pleasure of speaking with one of the true pioneers of “Robotic Process Automation”. Obviously it wasn’t called RPA back in the days when Francis Carden (VP, Digital Automation and Robotics at Pegasystems and Founder of Openspan) together with a handful of Microsoft and Accenture engineers stretched the boundaries of traditional screen scraping, OCR and macro recording technologies.
Like with many disruptive technologies, also with RPA it’s the startups and corporates that pioneer the space and help to mature the technology through a fail-and-learn approach. In contrast, the public sector appears to take, for various reasons, a more conservative approach when it comes to innovation. However, several precursors seem to suggest that the public sector is now ready for RPA prime-time.
In the last couple of months, I was fortunate enough to speak to a couple of leaders in the field of Robotic Process Automation. These conversations and the feedback I received on my earlier article about the RPA Maturity Journey triggered me to think deeper about the state of RPA in Australia.
Following my talk at the RPA Summit in Sydney I received many requests to share more widely my insights from building and scaling RPA capabilities in large organisations. Here are the first two insights. Keep watching this space as I will be publishing more insights on this topic over the next couple of weeks.
Think Different And Just Do It. Six simple words, yet, each of them tells a message and together they describe a mindset for success. Believe me, I'm not an Apple evangelist nor do I wear Nike products, but I can't deny that I like their world famous slogans. Apple's "Think Different" campaign was launched in 1997 and Nike's "Just Do It" has been a companion for the greater part of my life. Both campaigns were so successful that the slogans became synonym of their brand.